Shipping & Returns

Last updated: June 2026

Shipping Policy

We ship Australia-wide from our workshop in Woodbine, NSW.
Orders are dispatched within 1–2 business days of payment. Items not held in stock are typically sourced from our suppliers within 24–48 hours before dispatch.
Shipping costs are calculated based on the size, weight and destination of your order and are confirmed at checkout or via invoice.
Delivery methods range from express envelopes through Australia Post to courier services for larger items such as chassis and engines.
Typical delivery times once dispatched: 2–5 business days for metro areas, 4–8 business days for regional areas.
Estimated delivery times are a guide only. DS Racing Karts is not liable for delays caused by couriers, Australia Post, or events outside our control.
You will receive an order confirmation by email, and tracking details where available.
Local pickup from Woodbine, NSW is available by appointment.

Returns are accepted within 14 days of delivery for unused, unopened items in their original packaging.
To start a return, contact us at dsracing@bigpond.com with your order number and the reason for the return.
The buyer is responsible for return shipping costs unless the item is faulty or was supplied incorrectly — in that case, return shipping is at our cost.
Custom-made or personalised items (e.g. custom racewear) are not eligible for return unless faulty.

Once your return is received and inspected, refunds are processed to the original payment method within 5–10 business days.
If an item becomes unavailable after your order is placed, we will notify you and offer a full refund or an alternative.
Nothing in this policy limits your rights under Australian Consumer Law. If a product has a major fault, you are entitled to a replacement or refund.

Questions about shipping or returns? Get in touch: